1. Who We Are & Scope of this Policy
Vision International Group Ltd ("we", "us", or "our") is a corporate parent company registered in England and Wales. We operate and govern multiple multidisciplinary business units including AU Consultant (Legal & Justice), FA Enterprise (Import & Export), MA Enterprise (Courier & Logistics), Vision Tourism (Travel & Hospitality), Vision International Media (Publishing & Journalism), and InnovativeVibe (Software & Digital Solutions).
For the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Vision International Group Ltd is the data controller responsible for the personal information processed through this website and our centralized customer relationship systems.
2. Personal Data We Collect
We may collect and process the following categories of information:
- Contact & Enquiry Details: Name, business email, telephone number, company or institution name, jurisdiction, and message contents submitted via our contact forms.
- Commercial & Advisory Records: Project briefs, freight inquiries, legal matter intake notes, and travel documentation submitted voluntarily for service quotes.
- Technical & Telemetry Data: Internet Protocol (IP) address, browser type and version, time zone setting, operating system, and interaction timestamps gathered via server logs.
- Cookie & Advertising Data: Identifiers, interaction metrics, and browsing behavior gathered by first-party preferences and third-party advertising partners.
3. Advertising, Google AdSense & Third-Party Cookies
We may partner with third-party advertising networks, specifically Google AdSense and the DoubleClick Ad Exchange, to display relevant advertisements to visitors across our digital properties.
How Google Uses Advertising Cookies:
- Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to this website or other websites on the Internet.
- Google's use of advertising cookies enables it and its partners to serve ads to users based on their visits to our site and/or other sites on the Internet.
- Users may opt out of personalized advertising by visiting the Google Ads Settings page.
- Alternatively, you can opt out of third-party vendor cookies for personalized advertising by visiting AboutAds.info or the European Digital Advertising Alliance at Your Online Choices.
For detailed information on how Google collects and uses information when you visit partner sites, please visit Google's Privacy & Terms page at policies.google.com/technologies/ads.
4. Lawful Basis for Processing (UK GDPR)
Under UK data protection law, we only process your personal data when we have an established legal basis:
Contractual Performance
To respond to formal tender inquiries, deliver contracted services, or process client instructions.
Consent
Where you have opted in to receive our newsletter or consented to non-essential advertising cookies.
Legitimate Interests
To safeguard the security of our website, analyze aggregate traffic trends, and improve our services.
Legal & Regulatory Compliance
To comply with statutory accounting, anti-money laundering (AML), and trade sanctions obligations.
5. Data Security, Storage & International Transfers
We implement robust technical and organisational security measures, including SSL/TLS encryption in transit, strict access control, and ISO-aligned infrastructure. Because our operations span the UK, UAE, Saudi Arabia, and correspondent partner networks, information may be transferred across borders. All international transfers are safeguarded by UK International Data Transfer Agreements (IDTAs) or adequacy regulations.
Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected or to satisfy statutory legal, accounting, or regulatory reporting requirements.
6. Your Rights Under UK & European Law
You have the following rights concerning your personal data:
- Right of Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete records.
- Right to Erasure ("Right to be Forgotten"): Request deletion of your data where no overriding legal basis exists.
- Right to Restriction & Objection: Object to processing based on legitimate interests or direct marketing.
- Right to Data Portability: Request transfer of your data to another controller in a structured format.
- Right to Withdraw Consent: Withdraw consent at any time where processing was based on consent.
If you wish to exercise any of these rights, or if you have concerns about our data practices, you also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.
7. Data Protection Enquiries & Contact Information
To exercise your statutory privacy rights, submit a data inquiry, or contact our Data Protection Team:
Vision International Group Ltd
Attn: Privacy & Data Protection Compliance
Registered in England & Wales